Shipping/Handling Rates
Shipping and handling rates are determined through the shipping calculator link below. Residents in AK, HI, GU, PR, VI and APO/FPO address will be charged the same amount as the Canada rate. All others countries outside North America will pay the fixed international rate.
Alaska, Hawaii and Puerto Rico
USPS Priority Mail is our normal shipping method to Alaska, Hawaii and Puerto Rico. USPS Priority Mail typically takes 5-14 business days to arrive to you and is not trackable like FedEx. Delivery confirmation numbers are included on all USPS shipments.
APO/FPO Addresses and US Protectorates/Territories
We ship to APO/FPO, Guam, U.S. Virgin Islands, American Samoa and other outlying US territory addresses via USPS Priority Mail. We can ship nearly all non-oversized items to you. We may need to cancel orders for items that are too large to ship via USPS. Delivery time varies widely from 4-20 business days although most items arrive in less than 10 business days.
Canada (friendly neighbors to the north!)
Canadian orders weighing more than 3 lbs generally ship via FedEx or UPS and orders 3 lbs or less generally ship via USPS/Canada Post. We do not offer the buyer the option to choose the courier. We usually will ship with the cheaper or quicker method. Orders shipped to Canada may incur brokerage fees, tax and duties upon entering Canada. These fees are collected by the brokerage house and/or Canadian government and are not imposed by our company. These fees are based on the winning purchase price and commodity that is being exported. We cannot control these additional fees which may occur. Please check with your local authorities to inquire about such levies.
Combined Shipping
Combined shipping is available for all identical items. All items must be identical to receive the discount. Combined shipping reduces the total shipping and handling charge by $5.00 for as many identical items won starting with the second item. For example, if you win 2 identical items (must be same color, size and model) then you'll receive a $5.00 discount on the shipping/handling total. For three items, you'll receive $10.00 off and so on.
Sales Tax
California residents must add 7.75% sales tax which will be based on the total purchase price include shipping and handling.
Order Processing
We process and ship orders every business day, Monday through Friday. We do not ship on Saturdays, Sundays or national holidays. All orders received (checkout and payment completed) by 2:00pm PST are usually shipped the same business day. Most domestic orders should be received within 1-5 business days. Canadian orders typically take 4-7 business days and international orders typically take 7-15 business days.
Insurance
Our shipping/handling rates do not include any insurance. You will be offered insurance as an option during the checkout process. The insurance amount is based on the items value or winning bid, whichever is greater.
Tracking your Package
You will receive a shipment confirmation email the day that your order leaves our facility. This email will contain your tracking number or delivery confirmation number(if available) along with a link to the tracking website for your package. Please note that the USPS does not offer package tracking like FedEx and they only provide a Delivery Confirmation number. Delivery Confirmation numbers only let us know when a package has been delivered and do not show any other information. Please allow up to 24 hours after shipping date for tracking information to appear on the FedEx tracking website.
Days in Transit
Days in transit are Monday through Friday only (business/working days) for FedEx Ground. FedEx Home Delivery operates on Tuesday - Saturday. USPS operates domestically Monday - Saturday. The day that your order leaves our facility is not considered a day in transit. For example, a 2nd Day Air package shipped via FedEx on Friday will arrive on the following Tuesday
If you are considering an upgraded service or are just unsure about how long your package will take to arrive, please contact us so that we may assist you to choose the appropriate method.
Click map to enlarge.
The above time in transit map applies to FedEx shipped orders only. If your order is shipped via USPS then there is no estimated arrival dates. Typically USPS shipped orders in the US arrive within 1-5 business days.
Customer Pickups
Because we ship from multiple warehouses all over the country we do not offer any local pickups. Our headquarters are in San Diego however many items are not stocked in our San Diego warehouse.
Brokerage Fees, Customs Duties and Taxes
Depending on your countrys laws, you may be subject to brokerage fees, import duties and taxes on your purchase. Your charge from TheSaveWave includes only the cost of your item(s) and the cost of shipping/handling. You will be responsible for paying any additional import duties and taxes at the time of delivery prior to your package being released to you. Please note that we have no control over these charges nor can we predict accurately what they may be. Customs and taxation policies vary widely from country to country so please contact your local government office if you'd like more information.
Commercial Invoices and Declared Values
All of our international shipments include a commercial invoice. We represent all of our products as merchandise and the declared value for each item will be the exact price that you paid for it. We cannot, under any circumstances, lower the declared value or mark the package as anything but merchandise (cannot mark as gift). We also note shipping charges on the commercial invoice as required by the carrier. We do not include the shipping charges in the value of the item.
Non-payments/Late payments
Transaction will be revoked and non-paying bidder alert filed if a payment or response to emails is not received within 7 days of the end of the auction. Non-paying bidders can pay a $10.00 and up restocking fee to avoid a non-paying bidder alert and ebay strike on their account. Restocking fees are based on the winning bid amount.
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